Do you remember when you started with your current employer? How was your onboarding experience? Did it help you to have a smooth start in the new position? Or was it bumpy and you would rather forget?
First impressions are crucial when it comes to starting any new relationships. The employment relationship is no different. Most new employees are still unsure about their new job and not committed in the first few months. You may find that attrition is particularly high during the first three months in your company.
So, what can we do to change this?
At this stage, you will be taking care of some housekeeping items. Things will include alerting HR, IT, Safety, and other departments about the new hire. Arrange everything the new hire will need on day one. This includes workspace, computers, safety gear, etc. Collect paperwork in advance to add the records in your HR/Time and Attendance software.
Think about making it a fun and relaxing experience for the new employee on Day 1. They come to work with anxiousness about the new workplace and co-workers. Keep the agenda simple and focus on explaining basic things first. Try not to overwhelm with too much information on the first day. It is important for the new hire to feel welcomed and excited about their new job.
At this stage, you can take them through the orientation program. Introduce the new hire to other departments. Help them understand company policies and answer their questions. Help them understand their job duties. Provide all tools, access, and other resources, so they can do their job.
New employee’s manager should arrange for or spend time in training. Set up regular check-in meetings to dedicate time for the new hire. This is a good time to do goal setting and set the expectations from the role. Assess the need for training to do the job.
It is very helpful to make sure you follow up with the new hire on their completion of 30 days and 90 days. This would track if they received all the tools, resources, and training to do their job. A successful onboarding experience needs involvement and commitment from many stakeholders. The follow-ups will help review if everything has been delivered as promised
If you need help with your onboarding process, please contact us for a free consultation.